Cancellation & Refund Policy

This is placeholder content — fill in your actual cancellation window, refund process, and any restocking terms before publishing.

Order Cancellation

[e.g. "Orders can be cancelled within X hours of payment, before dispatch."]

Failed / Duplicate Payments

If a payment is deducted but an order is not confirmed due to a technical failure, it is automatically flagged in our system and refunded to the original payment method within [X business days], per Razorpay's standard refund timelines.

Returns

[Specify your policy on returning delivered bulk rice — most food wholesalers only accept returns for verified quality/quantity discrepancies reported within a short window.]

Refund Method

Approved refunds are issued to the original payment method via Razorpay.

Contact

For cancellation or refund requests, use the details on our Contact page.